Job Title: Application Reliability Manager – IT Business solutions
Location: Basel, Switzerland
Experience: 12+ years
Employment Type: Full-time
About the Role
Swiss Himmel GmbH is seeking an Application Reliability Manager with deep expertise in enterprise banking systems, Swiss-specific interface design & integration, and business process modernization in Basel, Switzerland. This role focuses on ensuring high availability, operational reliability, and automation of mission-critical banking applications while driving business value through process improvements and technology initiatives.
This is a rare opportunity for professionals with combined expertise in Swiss interfaces, core banking products, migration projects, automation, and Agile project management.
Key Responsibilities
- Ensure application reliability and uptime (99.9%) for mission-critical banking systems.
- Modernize and automate business processes, delivering measurable business impact using Ansible, Selenium.
- Apply strong functional knowledge of Credit Card, Loan & Leasing Origination, Debt Collection, and Customer Service processes to deliver optimized solutions.
- Design, implement, and support Swiss-specific interfaces: ZEK, Intrum, Eurotax, Zefix, QR Bill, SIC 5, EschKG, Teledata, Crif (Kremo), ensuring seamless integration and compliance.
- Lead and manage legacy-to-modern migrations, lifecycle projects, and cutover activities,.
- Oversee IBM infrastructure installation and configuration, including IBM WebSphere – deployment & network setup
- Design and maintain interfaces with Vision Plus mainframe and Banqsoft SaaS products, ensuring alignment with business requirements.
- Drive CI/CD and DevOps workflows using Jenkins, Bamboo, Bitbucket, SonarQube, Docker, Azure, Nutanix.
- Ensure security and compliance: CyberArk integration, Nevis Proxy/IDM, PCI-DSS, penetration test remediation.
- Lead production support, DR planning, and incident management for mission-critical systems.
- Mentor and manage onshore/offshore teams, ensuring alignment with business goals and IT strategy.
- Actively contribute to Agile project management, using Jira/Scrum, ServiceNow, and ITIL processes for incident, change, and problem management.
Required Skills & Experience
- Functional Expertise: Credit Card, Loan & Leasing Origination, Debt Collection, Customer Service
- Swiss-Specific Interfaces: ZEK, Intrum, Eurotax, Zefix, QR Bill, SIC 5, EschKG, Teledata, Crif (Kremo) – design and integration knowledge
- Core Banking Products: Vision Plus, Banqsoft.
- Technical Skills: Java 8/11, Spring Boot, J2EE, Microservices, REST/SOAP APIs
- Automation & DevOps: Ansible, Selenium, Jenkins, Bamboo, SonarQube, Docker
- IBM Infrastructure Expertise: WebSphere, IBM Content Manager, IBM Spectrum – installation, configuration, network deployment
- Migration & Lifecycle Expertise: Extensive experience in legacy-to-modern migrations, cutover projects, and lifecycle management
- Project Management: Agile/Scrum, Jira, ServiceNow, ITIL processes (incident, problem, change management)
- Security & Compliance: CyberArk, Nevis Proxy, PCI-DSS, penetration testing
- Databases: Oracle 19c, MySQL ,MS SQL server
- Good to have : Product Knowledge about Collections IC4 .
- Proven business-focused mindset, delivering value through automation, process improvements, and operational excellence